Privacy Policy

Effective Date: August 1, 2025

Michael’s Mobile Care
Mobile Mechanic Service – Palm Coast, Florida
www.mobilemechanicpalmcoast.com

1. Introduction

Welcome to Michael’s Mobile Care (“we,” “us,” “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with our website or engage our mobile mechanic services in Palm Coast, Florida.

By using our services or website, you consent to the terms described in this policy.

2. Information We Collect

2.1 Personal Information

  • Contact details (e.g. name, address, email, phone number)
  • Vehicle information (e.g. make, model, license plate, VIN)
  • Service appointment details (e.g. date, location, vehicle issues)

2.2 Usage and Technical Information

  • Device and browser details, IP address, operating system
  • Usage data, such as pages visited, time spent, referral source

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze usage patterns, and provide targeted communications (with your consent where required).

You may opt out of cookies by adjusting your browser settings; note this may affect website usability.

3. How We Use Your Information

  • Scheduling and fulfilling mobile mechanic service requests
  • Communicating appointment confirmations, invoices, and updates
  • Managing billing, payments, and service records
  • Improving and optimizing our website and services
  • Complying with legal and regulatory obligations

4. Sharing and Disclosure

We do not sell your personal information. We may share your data only with:

  • Service providers: such as payment processors or scheduling tools, under confidentiality agreements.
  • Legal requirements: in response to subpoenas, court orders, or legal processes.
  • Business transfers: in case of a merger, acquisition, or asset sale.

5. Data Retention

We retain your data only as long as necessary to:

  • Provide services to you
  • Comply with tax and legal obligations
  • Support recordkeeping and quality control

Service and billing records are typically retained for up to seven (7) years.

6. Security Measures

We use administrative, technical, and physical safeguards to protect your data, including:

  • Secure SSL-encrypted website hosting
  • Access controls on customer records
  • Routine backups and monitoring

No method is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access or correct your personal data
  • Request deletion or restrict processing
  • Withdraw consent for marketing
  • File a complaint with a regulatory authority

To exercise your rights, contact us using the details below.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect data from minors. If we learn we have done so, we will delete it promptly.

9. Third‑Party Websites and Links

Our website may contain links to third-party sites (e.g., payment portals). We are not responsible for their privacy practices. Please review those sites’ policies independently.

10. Changes to This Privacy Policy

We may update this policy periodically. The effective date at the top reflects the latest revision. Please review this policy occasionally to stay informed.

11. Contact Information

If you have questions or want to exercise your rights, contact us at:

Michael’s Mobile Care
Email: privacy@mobilemechanicpalmcoast.com
Phone: (386) 264-7390
Palm Coast, Florida, United States